FAQ ABOUT

TRAVEL PLANNER SERVICES

How do we proceed ?

In order to plan a personalized trip for you, I will need some information  

We can either contact by phone or visio to share about your plans and wishes.

You can also give me these informations by mail or complete the form 

I will do all the research depending on which offer you choose. 

You will receive links to proceed to reservations or I can book for you with my conciergerie services

Once everything is set, you will find all your travel information in a personalized PDF travel book.

How does payment work ?

I will ask you for a planning fee. This fee refers to a service created only for you, without cookie cutter experience.
It deals with my local knowledge, my experience, my contacts, my tips.

You will first receive a quote with the final price.
A link for a secured payment by credit card or paypal will be sent.
You can also pay directly on the website.
Transport fees are not included
Accommodation, tickets are not included except with the A la Carte Service




 

What's about the cancellation policy ?

The planning fee and conciergerie fee are non refundable.
For all direct bookings, we advise you to check the cancellation policy of each reservation.

By using my conciergerie service, you agree to read all terms of bookings of each reservation.

The guided tour of Saint Tropez and the gateway to Saint Tropez 

  • 100% refund up to 3 days prior to the day of the guided tour

  • 50% refund up to 1 day prior to the day of the guided tour

  • No refund the day of the guided tour